How to build your online empire for free

In yesterday’s post, I told you it’s OK to stick with Blogger.com, a free web-based blogging platform, if you weren’t ready to do the whole design-and-manage-your-own-online-empire thing.

Today I want to talk about the money part of the equation. Or really, the how-can-I-avoid-spending-money part.

I get asked questions about cost a lot. Mostly, “What will my online business cost to build?”

And I hate to tell you this, but… it depends.

Yeah, I know. The most UNhelpful response in the universe.

So I’m going to try to be a teeny bit more helpful and give a few figures based on my experience. Your figures, it should go without saying but I’m going to say it anyway, may be completely different.

But first, just to reassure the bootstrappers, the downsized, the laid-off, and the otherwise economy-stricken among us:

Yes, you can do it for free

You can totally build a complete online empire (yes, even one where you can sell stuff) for free. You don’t have to pay for anything, not even a domain name.

The tradeoff is that you are going to spend your own time and energy (since free means you’re not going to pay for help) setting everything up. This is a fine tradeoff for many people. And it may be fine for you. But you should know about the tradeoff before you plunge ahead thinking that free means easy.

My tools of choice for this path are:

  • Blogger to build your website. I mentioned this yesterday. Reliable, powerful, and free.
  • Feedburner (another Google-owned service) for managing a full-featured RSS feed, including email subscriptions.
  • Google Analytics for fancy-schmancy site statistics.
  • MailChimp if you want to have a mailing list with more features and more control (say, for a newsletter, an email list for your buyers, or an advance discount list). This almost obnoxiously friendly service is free as long as you have fewer than 500 subscribers.
  • PayPal for all your e-commerce needs. Technically PayPal does have a monetary cost, since they take a percentage of your sales, but there is no up-front cost since they only get paid when you do.
  • CoolText for creating buttons and snazzy doodads for your site. You don’t have to be limited to the standard yellow PayPal button anymore!
  • FreeConferencePro.com for recording conference calls, client sessions, or just yourself talking (an instructional audio, say).
  • TalkShoe for backup recording (use 3-way calling to dial into FreeConferencePro.com and TalkShoe, so you have two recordings of the same audio — this can save your skin) or to set up a live webcasted conference call (otherwise known as an Internet radio show).
  • DimDim.com for screen-sharing, webinars, and collaborative editing.
  • Jing for recording short (less than 5 minutes) screencasts.
  • Viddler for hosting and publishing those short videos (and why not post them on YouTube as well?)

Oh my goodness, that’s a long list. Longer than I planned. And I’m sure there are more tools out there — leave a comment to contribute your favorite!

The costs of “free”

Two important points before I hit the publish button:

  1. Please don’t fool yourself into thinking that free in monetary terms means there is no cost. There is always a cost. Time, energy, perhaps frustration, and limited choices are all real costs. And only you can determine what costs you are willing and able to pay. When someone else tells you what you should outsource and what’s worth paying for, that’s true for them. Is it true for you? You may adore doing the DIY thing and building “sweat equity.” Or you may not. And no one else can decide for you.
  2. This whole “building a website” thing is not a one-time project, so it’s not a one-time cost either. You may think that if you could “just get your website done” your business would be Ready for Prime Time. But I’ve worked with enough clients and built enough sites to say Trust Me: You will eventually want to make changes to your site. That’s why I like to emphasize the DIY aspect of website management, because I want my clients to be empowered to make changes to their own sites. But if you’re not a DIYer, you’ll need to have the resources to pay to have these inevitable changes made.

And that leads us to the paid path. The technology-budgeting stuff I started out with. That’ll come in the next installment because this post is quite long already and it’s time to go start making burritos.


All about RSS

Last week I promised a spam-stopping trick, and here it is: RSS. It stands for “Really Simple Syndication” but it also “Really Stops Spam,” and only about 25% of the world knows anything about it.

This technology isn’t about filtering spam out of your inbox — it’s about reducing the amount of stuff that even attempts to get into your inbox. If you learn to use RSS, you can actually unsubscribe from a whole bunch of stuff that you’re currently deleting, filing away, or just feeling guilty about not reading as it clogs your inbox — because RSS doesn’t involve email at all.

RSS documents (called “feeds”) are readable by web browsers, and by web-based services called “feed readers.” Several outstanding feed readers are freely available; I’ve heard great things about Google Reader, and I currently use Bloglines. You can set up a free account with these services in minutes. Here are a couple of video tutorials:

  • Google Reader Tutorial (this video starts automatically!) by the fabulous Andy Wibbels, professional blogger and tech expert with a reassuringly human ability to explain things.
  • RSS in Plain English is exactly what it sounds like.
  • Oddly, I couldn’t find a current (newer than 2006) video tutorial for Bloglines, but here’s their FAQ file.

Once you have an account, you can use your reader to “subscribe” to a feed, without ever disclosing your email address at all. Then you use your reader to organize and read your feeds. You have complete control over how and when you see the feeds, instead of awaiting (or dreading) the delivery of email newsletters or announcements on someone else’s schedule.

Almost all blogs (including this very blog ) and newsletters are available in RSS format. Just look for the universal “feed icon” (the orange square with stylized white radio waves, which I’ve reproduced in multiple colors above) and click on it to use your web-based reader to subscribe. Every time a new post or issue is added to a blog or newsletter, a new RSS entry is automatically created and made available in your feed reader.

Now you can save your email inbox for actual communication that you want to respond to, and keep your newsletter and blog subscriptions in your feed reader. RSS subscriptions are also available for lots of special functions, like weather updates, product (and recall) announcements, flight status, sports scores, and stock price tickers. Most readers offer handy tools for saving, filing, and emailing individual posts/items, and creating folders and labels for various categories of feeds. And it’s all free!

This week’s heart of the matter: Give RSS a try, and see how many of your current newsletters and email lists have an RSS feed. If your inbox is crowded, you should be able to immediately ease the pressure with RSS. Let me know how it goes!