Comment moderation, censorship, and SOPA

Yesterday, I used the SOPA Blackout Plugin to display a splash page informing my website visitors that my site was “down for the day” to protest the SOPA and PIPA bills in the House and Senate.

And then I tweeted and Facebooked to ask people to sign up for my upcoming WordPress Swimming Lessons group coaching class (deadline to sign up is Friday, January 20, and I’m not accepting any new client work in February, so this is definitely a case of Legitimate Urgency).

A Facebook friend gently chided me for making it harder for people to sign up for my class.

She’s right. I did make it harder. Not on purpose; not to force people away from my site. There was, after all, a “continue to site” link right on the splash page (though I can see how it was easy to miss), and the splash page only showed up once for each visitor (and I know full well that “just once” may have turned people away).

But I didn’t shut down my business or my website. I continued to work, plan, and hang out online at the same time that I was protesting. And I responded, in part, “I know it might not seem sensible, but… neither does SOPA/PIPA.”

And I’ll do it again on Monday, January 23. Because as Allison Boyer noted over on BlogWorld’s blog, SOPA and PIPA matter more today than they did yesterday. It’s not just about defeating one or two particularly badly written bills; it’s about crafting laws that uphold everyone’s rights (and I say that as a business owner as well as a citizen).

Is moderating blog comments online censorship?

Anyway, I got to thinking about the phrases that get thrown around about “stopping censorship.” And I wondered if anyone (other than my Internal Voices Committee, which always has something to complain about) could legitimately accuse me of censorship because I moderate my blog’s comments.

According to my pals at Merriam-Webster, the transitive verb “censor” means “to examine in order to suppress or delete anything considered objectionable.”

By that definition, yes, I am engaging in censorship merely by moderating comments, even if I approve all of them, simply because I am examining them in order to make a decision! Interesting, eh?

Now, the definition of “censorship” contains this, among other definitions: “censorial control exercised repressively.” Here I could go down the rabbit hole of looking up the definitions of “repress” and “control” and so on, but I’ll simply say this: Even if I exercise my censorial control repressively here on this one website (which I don’t believe is true in the first place), the Internet is far bigger than me and my one-person business site. There are so many other venues for online expression that to claim that I could be acting repressively is honestly kind of funny.

Further, I believe that every website owner has the same right — to delete content that doesn’t meet their standards. Whatever those standards might be. And I think this view is consistent with wanting to stop the government from stepping in and making those content-removal decisions without the benefit of due process.

I stand by my decision to moderate, and I’ll state for the record that yep, I will absolutely delete anything I consider objectionable. This is my blog, my website, and my online home. No one gets to enter without my permission. I am the sole and final judge of what counts as objectionable here.

That said, I can count on one hand (with a few fingers left over) the number of times I’ve manually deleted comments. Evidence shows that 99.6% of my real, human commenters are just fine, simply because they are real and human. And my moderation process reflects that — if a given user’s first-ever comment is approved, my site will automatically approve and post additional comments by that user.

(Manually deleting comments doesn’t include spam or robots, which are automagically filtered quite well by a combination of two plugins (Akismet and WP-Hashcash) and a comment blacklist that screens for certain non-Roman characters.)

What about you? Do you have a comment policy? Why or why not? How is it working out for you? Want to see how fast I approve comments? :)

TGIF and backwards weekends

It’s Friday. TGIF time. Corporate drones are getting ready to kick back with margaritas, radio stations are queuing up “Bang the drum all day” for afternoon drive-time, and emails are getting signed with “have a great weekend!”

As for patently unemployable me, I’m battening down the hatches and planning survival strategies for the weekend.

I’ve long felt that I treat weekends and weekdays “backwards” from the way the rest of the world does it. Partly because I’m an introvert and HSP, partly because I run my own business, partly because I have kids.

Here’s what “backwards weekends” look like for me: My work time (weekdays while the kids are in school and the Professor is at his day job) is my creative time, my moneymaking time, my online-socializing time, my marketing time, MY time. I get to throw myself fully into my best work and my online world(s) while I have the house to myself. And I love it and need it.

Sure, sometimes I hate it too (when I’m overcommitted, or overwhelmed, or spinning my mental wheels…). But I get to create and work to my own rhythms (and in whatever clothes or lack thereof I feel like).

Then the kids come home and I want to be fully present for them, so MY time officially ends (even if I am still trying to finish stuff on my computer while they’re in the next room). And on the weekends, EVERYONE IS HOME ALL DAY. By Sunday evening, I am really really ready for everyone to be gone and leave me alone to do MY work again.

So sometimes I feel like a curmudgeon and a bad mother (long weekends, for example. And ohmygod it’s almost Christmas vacation and I’m frankly dreading it). But sometimes I don’t. And mostly it’s OK.

And then sometimes there are weeks like this one.

Monday night both kids were throwing up all night. Which meant the Professor and I were up too, soothing children and putting extra loads of laundry in.

Tuesday they stayed home from school and I spent the day monitoring input and output of a non-HTML variety, finishing up the extra laundry, and scrubbing the toilets. Brief escapes to Twitter and a generous post-shower slather of Aardvark Essentials Second Wind potion kept me sane.

Wednesday they went back to school, which was a relief because I was prepping for a Really Important Meeting and collecting beta-tester feedback for my next product (if your ears just pricked up, you may want to sign up for my Invitation List). But halfway through the day, the school called to tell me my son had broken out in hives, so I rushed to pick him up, get him home and into a baking-soda bath and dosed with Benadryl. I still don’t know what caused it (he’s never been allergic to anything as far as I can tell).

Thursday, shortly after they went to school, it became painfully clear that I was getting sick, so I dosed myself up with acetominophen and bismuth, took a nap, and was completely useless for the entire rest of the day, feebly sipping my Sprite and gingerly chewing my crackers.

And today, Friday, TGIF to the rest of the world, is a National Holiday. Both of my now-perfectly healthy kids are lounging around reading and playing computer games while I write this. I’m hoping I won’t get any sicker before I get weller, and oh joy, I just discovered the toilet in the hall bathroom is leaking.

So, yeah. This weekend is going to be one of the hard ones.

Would I rather be a corporate drone, though, looking forward to a work-free weekend? Don’t make me laugh too hard, please. If I had a “regular job,” I would have had to take at least two and a half days off this week, a week that only had four workdays to begin with. So I’d be just as behind, down three sick days, and hoping I’m not about to be downsized.

Nope, I’ll take the life I’ve chosen, backwards weekends and all. I’m allowed to be grumpy about it sometimes, because most of the time I love it to pieces.

What about you? If you’re running your own business (and that definitely includes part-time freelancing and other side-hustles), how do you treat your workdays and weekends?

Image by pvera on Flickr, used under a Creative Commons ShareAlike License

Oingo Boingo business school

While kids across the country are trick-or-treating, SoCal natives are waxing nostalgic for the annual Oingo Boingo Halloween concert, which was a much-anticipated event every year until the band’s farewell in 1995.

(I’m a fairly recent transplant to southern California, so I didn’t live here during the heyday of live Boingo shows — I’m just a fan who’s happy to be able to experience their recorded music.)

A couple of weeks ago, I was listening to Oingo Boingo while driving across the desert at night. I was on the way home from a 24-hour visit to Las Vegas to hang out with some of the super-cool people who attended BlogWorld, so I was thinking about business, and blogging, and networking.

Naturally, I began to hear hidden messages in the music.

And I realized that Oingo Boingo had a lot to say about business.

So, for those who enjoy making intuitive leaps and listening to ’80s music (especially simultaneously), I present to you the five lessons of Oingo Boingo Business School.

And for everyone else? Happy Halloween!

1. Go ahead, rock that xylophone.

Oingo Boingo used lots of weird (for a rock band) instruments. Not just a big brash brass section, but accordions! Pan-flutes! Bells! Xylophones! Their musical arrangements were complex and fascinating. Even calling them a “rock band” doesn’t do them justice (they’ve been characterized as New Wave, Ska, and Alternative Rock, so yeah, not so easy to categorize).

And they totally rocked. I love listening to the recordings, and apparently their live shows were incredibly high-energy and the band was unmistakably having a blast. How cool is that?

Business application: Rock out with the instruments you love, regardless of what everyone else is playing.

Poster child for this lesson: Why, Fabeku Fatunmise, of course! He not only geeks out on weird-and-cool musical instruments, but he uses them to help people through stuck spots. Go on, get his free download, Sound Shifts Stuff. You’re welcome.

Here’s the Oingo Boingo song “Gray Matter” (from their 1982 album Nothing to Fear) performed live. This clip is perfect for this business lesson because not only are the weird instruments (balaphones! Even weirder than xylophones!) front and center, but the whole song is about questioning authority and thinking for yourself.

2. Laugh in the face of certain death.

Okay, I don’t mean to be a big downer, but the truth is that eventually, we’re all going to die. There’s no getting around it.

So if we make our whole lives miserable while we’re waiting around for this to happen, then what exactly is the point of anything?

As a small business owner, if I spend every day hyperventilating with worry about Serious Business Decisions, and every night sleepless with fear of Dreadful Consequences, wouldn’t I be better off at a nice boring job where someone tells me what to do and signs my paycheck every month?

No, sorry, I’m going to enjoy this ride. And that includes my business.

Business application: You only have one life, so you might as well enjoy the work you’re doing.

Poster child for this lesson: Chris Anthony is a Delight Specialist. It doesn’t mean he’s always delighted (come on, no one could keep that up) — but it does mean that he’s chosen Delight as a thing worth cultivating, worth seeking, worth noticing. He helps businesses delight their customers, and the starting point for that is recognizing and acknowledging delight in daily life. I admire that tremendously.

Here’s the official video for “Dead Man’s Party,” from the 1985 album of the same name. This shortened version was used for the Rodney Dangerfield movie Back to School. You’ve gotta love the slightly dorky band choreography and the bonus key-tar (hey, it was the ’80s).

(although: The best lyrics on the subject come from the song “No one lives forever,” from the same album: “Celebrate while you still can/ Any second it may end. / And when it’s all been said and done, / Better that you had some fun!”)

3. If you peel away the armor, is there anybody there?

It’s easy to create a persona online. So easy, in fact, that we’re becoming automatically suspicious of things we see on the web. That’s prudent…and it also makes me sad.

The thing is, fakery always gets exposed. The truth always comes out. Eventually. Why use up a whole lot of energy trying to look like a big corporation when you’re a one-person shop? Why hide behind armor and layers of vague mission statements and cookie-cutter copy?

Business application: Be the real you. You’re the only one who can do it…and it’s far less work than being fake.

Poster child for this lesson: Naomi Dunford has a definite persona. And it’s 100% her, she really is the way she appears online. In addition to vast amounts of really good marketing advice, she’s written about how hard it is to run a business, with honesty and anger and fear. Although I happen to adore her, I’ll concede that not everyone feels this way. You don’t have to like her…but you can’t say she’s faking it.

Here’s Oingo Boingo performing the song “Skin” from their 1989 album Dark at the End of the Tunnel (this performance was from a Halloween concert). This song is all about hiding under layers and layers…and the title of this section is one of the lyrics.

4. Evolve.

Oingo Boingo’s lead singer (and composer and arranger of most of their music) was Danny Elfman. And although he’s a dynamic singer with a huge range and some serious pipes, he has moved on to composing movie and TV soundtracks, with great success. Other band members have continued to write and play music in various bands and solo projects. The end of Oingo Boingo was not the end of the band’s musical creativity.

Business application: Don’t be afraid to change your mind, your strategy, and your business plan.

Poster child for this lesson: I was thinking of Johnny B. Truant when I heard the song “Same man I was before” (also from 1985′s Dead Man’s Party) because multiple verses of the song begin with “I’m not the same man I was before…” and Johnny has gone through a serious evolution in the past two years. And it’s working.

This video clip isn’t Oingo Boingo at all — it’s a scene from the ballet adaptation (talk about evolution!) of Edward Scissorhands. Danny Elfman composed the movie soundtrack, including the piece heard here, called “The Ice Dance.” This song (regardless of the visual accompaniment) chokes me up every single time I hear it. And it probably never would have been written if Danny had kept Oingo Boingo a working band. Clearly, he made the right decision.

5. Yoda isn’t always right.

There are lots of times that the Jedi advice to “Do or do not — there is no try” is helpful. But sometimes you don’t know if you can do it. Sometimes you can’t see the happy ending very clearly at all — you can only see one step ahead of where your (confused and frozen) feet are right now.

My favorite Oingo Boingo song of all time contains this chorus, which I like to sing at top volume when I’m alone in my car:

It’s so hard to find an answer
It’s so hard to stand alone
It’s so hard to find a feeling that was buried long ago
It’s so hard to trust another
When it’s easier to hide
It’s so hard to believe unless we try, baby, try.

Business application: Keep trying, even when it’s hard.

Poster child for this lesson: Sonia Simone calls herself a complete flake. Yet she’s the senior editor of Copyblogger, runs her own membership site and a whole separate blog, and still manages to have a life (she took her family on a vacation to Europe recently, so that’s an example worth following!). In a recent teleclass, she talked about the need to keep trying — even when things are hard, even when you feel you’ve let someone down. Yes.

Well, I hope you’ve enjoyed this spooky tale of Halloween and business. I’ll note that none of the links above are affiliate links, and the videos are just ones I found on YouTube.